·4 min read
MVP Feedback Survey Questions That Work
Bad questions get useless answers. Here are the questions that actually help you improve your product.
Question Types to Use
- •Open-ended for discovery
- •Rating scales for measurement
- •Multiple choice for segmentation
- •Follow-up for depth
Essential MVP Questions
Problem Validation
- •How are you currently solving this problem?
- •What is most frustrating about your current solution?
- •How often do you encounter this problem?
Product Feedback
- •What was your first impression?
- •What almost stopped you from signing up?
- •What feature do you use most?
- •What is confusing or frustrating?
Value Assessment
- •How disappointed would you be if this product disappeared?
- •Would you recommend this to a colleague?
- •What would make you upgrade to a paid plan?
The Sean Ellis Question
How would you feel if you could no longer use this product? Very disappointed, somewhat disappointed, or not disappointed. If 40%+ say very disappointed, you have product-market fit.
Survey Best Practices
- •Keep it under 5 minutes
- •Ask one thing at a time
- •Avoid leading questions
- •Include an open comment box
- •Send at the right moment (after value delivered)
The best feedback question: What would you use instead if we did not exist? The answer reveals your real competition.