saas Clone
How to Build an App Like Zendesk
Create a help desk platform with ticketing, knowledge base, and self-service portal.
$5,000 - $12,000
3-4 weeks
Standard
What Zendesk Does
Zendesk is a customer service platform. It manages support tickets, provides a knowledge base, and offers customer self-service options.
Why Build a Zendesk Clone?
- Customer support is essential for businesses
- Proven SaaS model
- Can focus on specific industries
- Integration opportunities
Core MVP Features for Zendesk Clone
User-Facing
- •Ticket creation and tracking
- •Email-to-ticket conversion
- •Knowledge base
- •Customer portal
- •Agent assignment
- •Status and priority
Admin Panel
- •Team management
- •SLA settings
- •Reporting and analytics
- •Workflow rules
Integrations
- •Email integration
- •Live chat widget
- •Customer identification
- •API access
Niche Opportunities for Your Zendesk Clone
Instead of competing with Zendesk directly, focus on an underserved niche:
IT help desk for companiesE-commerce support platformHealthcare patient supportEducational institution help deskManaged service provider tools
Zendesk Clone: Cost & Timeline
$5,000 - $12,000
Fixed price for MVP development
3-4 weeks
From kickoff to launch
Frequently Asked Questions
Related Clone Ideas
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