How to Build an Internal Helpdesk
Create an internal IT helpdesk for managing support tickets, asset tracking, and knowledge base.
Complete guide with costs, timeline, and tech stack.
Key Features to Include
A successful internal helpdesk needs these core features to deliver value to your users:
Recommended Tech Stack
We recommend these technologies for building a modern, scalable internal helpdesk:
Why this stack? This combination offers rapid development, excellent performance, and easy scalability. Next.js provides a great developer experience with built-in optimization, while PostgreSQL ensures reliable data management.
Project Complexity: Standard
Based on complexity, building a internal helpdesk typically takes 4-8 weeks. Our 2-week MVP sprint covers most standard projects, with additional time for advanced features if needed.
Who Should Build a Internal Helpdesk?
IT teams, internal operations, employee support
Successful Internal Helpdesk Examples
These successful products can serve as inspiration for your internal helpdesk:
Ready to Build Your Internal Helpdesk?
Skip the $12,000+ market rate. Get your MVP built for $2,997 with our 90-day revenue guarantee.
Build Your Internal Helpdesk in Popular Tech Hubs
Get location-specific guidance for building your internal helpdesk: