Webscension

WEBSCENSION.

All Solutions
launch

How to Handle User Support for Your MVP

Set up efficient support systems without overwhelming your team

The Problem

Sound familiar? These are common challenges founders face:

Drowning in support requests
Same questions asked repeatedly
No system for tracking issues
Users frustrated with slow responses
Support eating into dev time

The Solutions

1

Build a Help Center

Create self-service docs for common questions

2

Add Live Chat

Offer quick support with chat tools like Crisp or Intercom

3

Create FAQ Section

Answer the most common questions proactively

4

Implement Ticketing

Track and prioritize support requests systematically

Features We'll Build for You

Help center/docs
Live chat widget
FAQ section
Ticket system
Canned responses
User feedback loop

DIY Approach

Weeks of research + trial & error

  • • Learn from scratch
  • • Make costly mistakes
  • • Slow time to market
  • • No guarantee of success
RECOMMENDED

Work with Webscension

$2,997 • 2 Weeks

  • Expert implementation
  • Proven solutions
  • 90-day support included
  • Revenue guarantee

Frequently Asked Questions

How quickly can you implement these solutions?

Most solutions can be implemented within our standard 2-week MVP timeline. Complex features may take additional time, which we'll discuss during your free consultation.

What's included in the $2,997 price?

Our fixed price includes all the features needed to solve this challenge, 2-week development, and 90 days of post-launch support. No hidden fees or hourly charges.

Can you help with my existing product?

Yes! We work with both new MVPs and existing products. We'll review your current setup and implement the solutions that make sense for your situation.

What if the solution doesn't work for my use case?

We offer a 90-day revenue guarantee. If you don't get your first paying customer within 90 days of launch, you get a full refund.

Ready to Solve This Challenge?

Book a free strategy call to discuss how we can help you implement these solutions in your MVP.

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