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·4 min read

MVP Free Trial Best Practices

Free trials lower the barrier to trying your product. But poorly designed trials waste time and money.

Trial Models

ModelProsCons
Time-limited (14 days)Creates urgencyMay not be enough time
Feature-limitedAlways accessibleLess urgency to convert
Usage-limitedNatural upgrade pathCan feel restrictive
Credit card requiredHigher intent usersLower signups

Optimal Trial Length

  • Simple product: 7 days
  • Standard SaaS: 14 days
  • Complex B2B: 30 days
  • If users convert in 3 days, shorten the trial

Credit Card Upfront?

  • No card: More signups, lower conversion rate
  • Card required: Fewer signups, higher conversion rate
  • Test both and measure revenue, not just signups
  • Most MVPs start without card required

Trial Experience Optimization

  • Get users to value fast
  • Send onboarding emails during trial
  • Show progress toward activation
  • Remind before trial ends (3 days, 1 day)
  • Make upgrade dead simple

Measuring Trial Success

  • Trial-to-paid conversion rate
  • Time to first value
  • Feature adoption during trial
  • Day 1 and day 7 retention

A 14-day trial with good onboarding beats a 30-day trial with no guidance. Focus on time-to-value.

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